Our new office

In February 2026, we made a significant decision to relocate our office in Dongguan. This change was prompted by the realization that our previous office space was no longer sufficient to accommodate our growing needs. The limitations of our old location became increasingly apparent, particularly in terms of space; not only was the office area cramped, but the storage facilities were also inadequate for our expanding inventory. As our business continued to grow, it became clear that we needed a more efficient and spacious environment to support our operations.

With the transition to the new office, we are excited to announce that we will begin to stock up on a larger selection of watches and parts than ever before. This strategic move is designed to enhance our operational efficiency significantly. The increased storage capacity will allow us to maintain a more extensive inventory, ensuring that we can meet customer demand without delay. Furthermore, with this new setup, we will be able to process and dispatch orders much faster than we could in the past. We anticipate that this improvement will enable us to reduce the current backlog of orders, aiming to clear it within April, and at the latest by May 2026. This means that our customers can expect quicker delivery times and a more reliable service overall.

These measures have been meticulously planned and implemented with the primary goal of improving your shopping experience with Ixdao. We understand that customer satisfaction is paramount, and we are committed to providing you with the best possible service. Our new office is not just a change of scenery; it represents our dedication to enhancing our operations and ensuring that we can serve you better. By streamlining our processes and increasing our inventory, we are positioning ourselves to respond more effectively to your needs and preferences.

To give you a glimpse of our new environment, we have included some photos of the new office. We believe that transparency is important, and we want you to see the changes we are making to better serve you. Additionally, we are in the process of preparing a virtual "factory visit" that will allow you to explore our new facilities from the comfort of your home. This initiative will provide you with an inside look at our operations and the measures we are taking to enhance our service quality.